Capespan were very impressed with the way FNA positioned themselves between Capespan and the software vendors, ensuring excellent working relationships between the customer and supplier. Consequently Capespan invited FNA back to project manage further implementation of HR Software across four sites in three countries. The new project has included the setting up and running of user groups, which has again taken the project forward faster than anticipated.

"We have over 60 users in multiple sites across Europe, all of which requires a specific mix of skills when implementing projects and that's where we find the difference between Fairburn Nicholson and other larger consultancies that are often not as effective at delivering what you want as a customer. With Fairburn Nicholson we know we are dealing with the right individuals with the right skills and right knowledge," says Trevor Hanna.